PARTYLIGHTS.COM WILL BE CLOSED ON labor day
We will be closed on Monday, September 7. Shipping and customer service will resume on Tuesday, September 8.
Any orders placed after 1:00 pm CST on Friday, September 4 will ship on Tuesday, September 8.
PartyLights.com offers the flexibility of same day or economy shipping. Same day shipping guarantees that in-stock items ship out the same day for orders received before 1:00 pm CST. Economy shipping offers a lower shipping charge and in-stock items will leave our warehouse in an additional 1-3 business days.
PartyLights.com uses UPS for shipping all continental U.S. and Canadian orders and USPS for all non-continental U.S. orders. UPS operates Monday thru Friday except all major holidays. UPS DOES NOT deliver on Saturday or Sunday. Call if you would like Saturday delivery.
When Will My Order Be Shipped?
- Ground and Express Shipping — Orders placed before 1:00 pm CST Monday through Friday ship the same business day; orders received after 1:00 pm CST will ship the following business day.
- Economy Shipping — Orders will ship in 1-3 business days.
- USPS — Orders that require the use of USPS may take a few extra days to ship from our warehouse.
If any part of your order is backordered, we will hold your entire order until all items are ready to be shipped. If we have any questions about your order, we will contact you via email.
The map below shows estimated times in transit once your package leaves our warehouse. NOTE: Only Express shipping is guaranteed. Severe weather, natural disasters, and other conditions beyond the control of UPS can occasionally disrupt services. See the UPS website for active service alerts.
Non-Continental U.S. Shipments
Shipments to Hawaii, Alaska, Puerto Rico, Virgin Islands, APO and PO Box addresses are shipped USPS Priority Mail.
Currently we only ship to Canada. We use UPS due to the quicker ship times, better express options, better package tracking, and quicker clearing of customs. The times in transit are all listed as ranges because delivery always depends on how quickly a package clears customs. We do have a Non-Resident Importer account through UPS which helps our packages clear customs faster. PartyLights.com also pays all duties and taxes, therefore, you are not responsible for any additional shipping costs.
UPS offers a wide range of express options including Overnight, 2nd Day and 3rd Day. These options are guaranteed whereas Ground and Economy shipping is not guaranteed.
EXAMPLE: If you place your order on Monday before 1:00 CST and select Overnight, you will receive your package on Tuesday. If you select 2nd Day, you will receive it on Wednesday and 3rd Day will be delivered on Thursday.
UPS has until the end of the day Monday-Friday to delivery all express and ground packages. Overnight Next Day Air is delivered by 10:30 a.m. in most locations and by noon or end of day in remote locations. Call if you have any questions about delivery times or need a package delivered on Saturday.
During the year we are closed the following days: New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving, the Friday after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Eve. If UPS is closed in addition to any of these days, we will be closed as well. UPS is open on the Friday after Thanksgiving, so packages will be delivered accordingly. On Christmas Eve and New Year’s Eve, UPS does deliver all packages, however there is no package pick up.
If you have any questions regarding shipping methods, please e-mail us or call us at 866-758-5836, Monday-Friday between 8 am and 5 pm CST.