Contact Us
Phone
(713) 861-3400
Customer Service Hours:
Monday–Friday: 10 am–3 pm CST
You can still reach us via LiveChat or email throughout the day on Friday!
Live Chat
You can use the Live Chat popup located in the bottom right corner. "Chat Now" will be shown when we are available for live chat. During off hours, you can leave a message, and we'll reply on the same day or next business day.
Our customer service team answers e-mails the same day or next business day.
customerservice@partylights.com
Warehouse
*** NEW ADDRESS ***
8990 Park West Drive, Unit B2
Houston, TX 77063
Warehouse Pickup Hours:
Monday–Friday, 10 am–3 pm CST
Call (713) 861-3400 to arrange pickup.
Applies only to previously placed orders; orders cannot be placed at the warehouse.
All returns should be shipped to:
Attn: Returns
PartyLights.com
8990 Park West Drive, Unit B2
Houston, TX 77063
See our Returns page for complete details.
Fax
(713) 861-3402
Printed order forms can be sent via fax. See our Order Form page for complete details.