Contact Us

Holiday Hours

CHRISTMAS

We will be closed on Christmas Eve (December 24) and Christmas Day (December 25). Any orders placed after 1:00 pm CST on Wednesday, December 23 will be shipped on Monday, December 28. UPS will deliver packages on Christmas Eve and is closed Christmas Day.

New Year's

We will be closed New Year’s Eve and New Year’s Day (December 31-January 1). Any orders placed after 1:00 pm CST on Wednesday, December 30 will be shipped on Monday, January 4. UPS is only delivery express packages on New Year’s Eve and is closed on New Year’s Day.


Phone

(713) 861-3400

Customer Service Hours:
Monday–Friday, 10 am–3 pm CST.

Live Chat

You can use the Live Chat popup located in the bottom right corner. "Chat Now" will be shown when we are available for live chat. During off hours, you can leave a message, and we'll reply on the same day or next business day.

E-mail

Our customer service team answers e-mails the same day or next business day.
customerservice@partylights.com


Warehouse

6955 Portwest Dr., Ste. 120
Houston, TX 77024

Warehouse Pickup Hours:
Monday–Friday, 10 am–3 pm CST

Call (713) 861-3400 ext. 106 to arrange pickup. Applies only to previously placed orders; orders cannot be placed at the warehouse.

Mail

All returns should be shipped to:

Attn: Returns
PartyLights.com
6955 Portwest Dr., Ste. 120
Houston, TX 77024

See our Returns page for complete details.

Fax

(713) 861-3402

Printed order forms can be sent via fax. See our Order Form page for complete details.

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