Contact Us

If you have questions about our products or your order, feel free to contact us. Customer service hours of operation are Monday through Friday, 9 am to 4 pm CST.

Please call to arrange warehouse pickups.


Call Toll Free

Customer service hours of operation:
Monday-Friday, 9 am-4 pm CST.
CALL (866) 758-5836

Live Chat

During our normal customer service hours, you can use the Live Chat popup located in the bottom right corner. Off hours, you can leave a message, and we'll reply on the same day or next business day.

E-mail

Our customer service team answers e-mails the same day or next business day.
customerservice@partylights.com


Holiday Hours

Thanksgiving

We will be closed on Thanksgiving and the Friday after Thanksgiving (November 26-27). Any orders placed after 1:00 pm CST on Wednesday, November 25 will be shipped on Monday, November 30. Friday, November 27 is a regular delivery day for UPS.

CHRISTMAS

We will be closed on Christmas Eve (December 24) and Christmas Day (December 25). Any orders placed after 1:00 pm CST on Wednesday, December 23 will be shipped on Monday, December 28. UPS will deliver packages on Christmas Eve and is closed Christmas Day.

New Year's

We will be closed New Year’s Eve and New Year’s Day (December 31-January 1). Any orders placed after 1:00 pm CST on Wednesday, December 30 will be shipped on Monday, January 4. UPS is only delivery express packages on New Year’s Eve and is closed on New Year’s Day.



Warehouse

Please call to arrange warehouse pickups.
6955 Portwest Dr., Ste. 120
Houston, TX 77024

Fax

Printed order forms can be sent via fax.
(713) 861-3402

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